How to help someone use a computer

Something I must tell myself:
"You've forgotten what it's like to be a beginner."
I have been working with computers since I was eight. I no longer remember what it is like to be just learning about computers. Computers have changed a lot since then but I have worked through all the changes. The one computer issue that I still feel like a beginner is using Vista. Even though I have been using it for a year, I still feel as if I do not completely understand. Otherwise I have to remember that when I go to tell my mom to use the other web browser, the orange one, with the fox, and she does not understand, that I should try not to be frustrated just because she is stuck in her ways using internet explorer.

Important Rule:
"Never do something for someone that they are capable of doing for themselves."
I think that this applies to more than just computers. I think that when learning something new, whether it is a form of technology or how to drive somewhere, it is easier if you are the one pressing the keys or you are the one driving instead of being in the passenger seat. I think I remember it better later on and thus I had truly learned the information in the first place instead of simply observing.

Everyone in our class should be able to get up and use the Smartboard. Instead of showing them how you could play a game, let them play the game.

Information found here: http://polaris.gseis.ucla.edu/pagre/how-to-help.html